Contact Center Management

Solutions to accomplish your customer experience goals.

SERVICES

TECHNOLOGY

CONTACT

AVAILABLE SERVICES

Customer Service

Handle customer enquiries, complaints and feedback.

Social Media Support

Reply to social media followers or fans.

Help Desk

Troubleshoot and give approachable solutions.

Telemarketing

Generate interest and create opportunities.

Survey

Gather meaningful opinions, comments and feedback.

Techonology

Call Center System capabilities

  • Automatic Call Distribution (ACD)
  • Automatic Outbound Distribution
  • Lyrical Scripting
  • SIP trunk connection
  • Interactive Voice Response (IVR)
  • Voice Mail
  • Voice Recording
  • Call Blending
  • Call back Feature
  • Reporting

CONTACT US

Write down your information and your enquiry. We’ll get back to you.